Privacy Policy

Privacy Policy for Burnt Ends Hospitality Group

At Burnt Ends Hospitality Group, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

  1. Collection of Personal Data
    We may collect personal data about you through various channels including but not limited to online forms, email correspondence, phone calls, surveys, and when you visit our restaurants or events. The types of personal data we may collect include your name, contact details, date of birth, nationality, identification numbers, payment information, and preferences.
  2. Use of Personal Data
    We may use your personal data for various purposes including but not limited to:
    • Processing and fulfilling your orders and reservations
    • Communicating with you about our products, services, and promotions
    • Planning and execution of Marketing Campaigns
    • Conducting market research and analysis to improve our products and services
    • Managing and improving our website and other digital channels
    • Complying with legal and regulatory obligations
  3. Disclosure of Personal Data
    We may disclose your personal data to third parties including but not limited to:
    • Our affiliated companies, subsidiaries, and partners for the purposes of providing you with our products and services
    • Service providers and vendors who provide services to us such as payment processing, IT services, and marketing agencies
    • Government agencies and authorities to comply with legal and regulatory obligations
    • Any other person to whom you have given consent
  4. Protection of Personal Data
    We take reasonable measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. We use a combination of physical, technical, and administrative safeguards to ensure the security and confidentiality of your personal data.
  5. Retention of Personal Data
    We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer required, we will take reasonable steps to dispose of it in a secure manner.
  6. Access and Correction of Personal Data
    You have the right to access and correct your personal data held by us. If you wish to access or correct your personal data, please contact us at the contact details below. For correction of Personal Data – Please note that a reasonable fee may be charged for an access request.
    If so, we will inform you of the fee before processing your request.
  7. Contact Us
    If you have questions about this Privacy Policy, please contact us by e-mail at
  8. ChangestothisPrivacyPolicy
    We may update this Privacy Policy from time to time to reflect changes in our business practices, legal or regulatory requirements. The updated policy will be published on our website.

Last updated: 1 May 2023

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